Clear, simple guides for navigating official paperwork for Zimbabweans. No jargon, just the essential steps.
Navigating official processes can be confusing and stressful. Built for Zimbabweans, both at home and abroad, this site was created to provide clear, simple, and practical guides for common tasks in Zimbabwe—from getting a passport to buying a property. Our goal is to empower you with the information you need, all in one easy-to-use place. Learn more about our mission or find your path below.
This resource is powered by you. Every wait time added to the tracker, every practical tip shared, and every service provider rated helps the next Zimbabwean find their path. Your experience is our most valuable asset. Please consider contributing using the links below.
See real-world average wait times for official documents, based on user-submitted data.
Read and share practical, real-world tips with other users. Help the community grow!
Find and rate trusted service providers, or see list or search for classified ads by the community.
Find rental properties and connect directly with private landlords in the community.
Our members-only forum is the best place to ask questions and connect with the community.
Get the latest guide updates, news, and community highlights delivered directly to your phone. No spam, just the essentials.
Join ChannelOur most comprehensive resource, covering everything from buying a stand and building a house to renting, legalities, and avoiding common scams. This is the best place to start your property journey.
Read the Ultimate Guide →The complete guide to the online booking and application process for a new passport from within Zimbabwe.
View Guide →The process for getting a first-time ID or replacing a lost/old one at the Registrar's office.
View Guide →How to formalise your small business in Zimbabwe with the simplest and most popular company structure.
View Guide →An advanced guide for business owners on key clauses to look out for when renting an office or shop.
View Guide →A guide to finding a Commissioner of Oaths at police stations, post offices, and other locations.
View Guide →The complete guide to the application process at the ZRP Criminal Records Office for both local and diaspora applicants.
View Guide →A crucial guide explaining the different ways to get a valid proof of residence, a requirement for many official processes.
View Guide →Locate Civil Registry and Companies Registry offices on our interactive map.
View Map →How to verify title deeds, avoid scams, and navigate the legal process of purchasing land.
View Guide →From getting your plans approved by the council to obtaining a certificate of occupation.
View Guide →A guide to the process for both buyers and sellers, including valuations and tax clearance.
View Guide →Understand how ZIMRA calculates Capital Gains Tax when you sell a property and what exemptions are available.
View Guide →Understand your rights and responsibilities as a tenant, from the lease agreement to the security deposit.
View Guide →Learn how to vet tenants, create a solid lease, and handle the legal eviction process.
View Guide →A guide to the legal requirements, finding a certified installer, and understanding net metering in Zimbabwe.
View Guide →The process for getting the right permits from ZINWA and your local council before you drill.
View Guide →Get a rough, ballpark estimate of the cost to build a new house based on size and quality.
Use Tool →A guide to the KYC documents you'll need and the difference between a ZWL and a Nostro FCA account.
View Guide →Learn how to register, send money, pay bills, and cash out using the *151# mobile money menu.
View Guide →A comparison of popular services and the documents you need to collect cash remittances.
View Guide →An explanation of personal loans, asset-backed lending, and how credit cards work in Zimbabwe.
View Guide →The requirements for getting a mortgage to buy a house, including the need for USD income and a deposit.
View Guide →Learn the fundamentals of the Zimbabwe Stock Exchange, from choosing a stockbroker to making your first trade.
View Guide →Estimate the customs duty payable on personal goods you bring into Zimbabwe.
View Tool →Get an estimate of your monthly take-home pay after NSSA, PAYE, and AIDS Levy deductions.
View Tool →Get a rough, ballpark estimate of the cost to build a new house based on size and quality.
View Tool →A simple tool to visualize how your investments could grow over time with the power of compound interest.
View Tool →Find useful external links to some of the resources we use to create our guides and stay up to date.
View Tool →Find the locations of key government offices, border posts, and other service points.
View Map →The process for new parents to get their child's first and most essential legal document.
View Guide →The required steps and documents needed to register a death and handle the deceased's estate.
View Guide →The legal process for giving notice and having a marriage officially registered.
View Guide →An overview of the legal steps for both contested and uncontested divorce in Zimbabwe.
View Guide →A step-by-step guide to creating a legally valid will to protect your family and assets.
View Guide →An impartial overview of how funeral insurance works in Zimbabwe, what to look for, and how to choose a policy.
View Guide →The official process for registering an estate and carrying out the duties of an executor after a loved one has passed.
View Guide →Understand how to legally appoint someone to manage your affairs in Zimbabwe, a crucial tool for those abroad.
View Guide →A guide to using a trust for asset protection, estate planning, and caring for your dependents.
View Guide →An impartial overview of how to choose a medical aid plan in Zimbabwe for you and your family.
View Guide →The complete process for claiming your NSSA retirement pension, including eligibility, documents, and where to apply.
View Guide →Important dates for your diary 2025.
View Guide →Locate the main offices for registering births, deaths, and marriages.
View Map →A guide for school-leavers on using the ZIMSEC portal and applying to institutions like UZ, NUST, and MSU.
View Guide →The process of registering with the National Social Security Authority for your pension.
View Guide →A simple breakdown of common deductions like PAYE, NSSA, and the AIDS Levy.
View Guide →How to get a Taxpayer Identification Number (TIN) to stay tax compliant.
View Guide →See the main campus locations for UZ, NUST, and MSU on our interactive map.
View Map →From the provisional learner's license to passing your final road test with the VID.
View Guide →The requirements for a professional heavy vehicle license, including the DDC and medical exam.
View Guide →A guide to the practical yard test and requirements for a motorcycle license.
View Guide →A step-by-step guide on the process, costs, and requirements for getting your DDC from the Traffic Safety Council.
View Guide →How to safely handle the police clearance and ZIMRA transfer process when buying or selling a vehicle.
View Guide →The annual process for renewing your vehicle license disc, including costs, required documents, and where to pay.
View Guide →A legal and insurance guide on the essential steps to take after an accident, from the scene to the claim.
View Guide →A guide for returning residents on how to convert a valid foreign license to a Zimbabwean license at the VID.
View Guide →Locate the main Vehicle Inspection Department depots in Harare and Bulawayo.
View Map →A guide to the ZETDC application process, pre-paid meters, and buying electricity tokens.
View Guide →How to open an account with your local council and understand your monthly rates and water bill.
View Guide →A breakdown of the main providers for mobile data and home internet (Fibre/ADSL).
View Guide →A guide to the legal status, ordering process, and self-installation of Starlink in Zimbabwe.
View Guide →See the main ZETDC and ZINWA office locations on our interactive map.
View Map →The complete process for applying for a new e-passport at the consulate in South Africa (for diaspora).
View Guide →A guide to the documents and processes for crossing Zimbabwe's land borders with a private vehicle.
View Guide →Understand ZIMRA customs, duties, and the traveller's rebate for goods bought in South Africa.
View Guide →A step-by-step guide to the UK visa process from Zimbabwe, covering the online application, VFS appointments, and required documents.
View Guide →The complete process for the US non-immigrant visa, from the DS-160 form to preparing for the in-person interview.
View Guide →A guide to the Canadian visa application, including the IRCC portal, required documents, and biometrics at VFS Global.
View Guide →Our guide to the Australian visa process, covering the ImmiAccount, the GTE requirement, and biometrics.
View Guide →The full process for a New Zealand visa, from the RealMe login to submitting documents at VFS Global in Harare.
View Guide →A step-by-step guide to the shipping, customs, and ZIMRA duty process for UK vehicle imports.
View Guide →A guide to arrivals, departures, and parking for domestic and international flights.
View Guide →A guide for Zimbabweans in the diaspora on how to apply for a birth certificate from outside the country.
View Guide →How to safely invest in property back home, covering legal representation and avoiding common scams.
View Guide →A guide on the process of repatriating the remains of a deceased relative back to Zimbabwe.
View Guide →A guide for Zimbabweans in the diaspora on how to ship a barrel, box, or groceries home.
View Guide →See the locations of major airports and the Beitbridge Border Post on our interactive map.
View Map →Our comprehensive guide to starting and registering a business in Zimbabwe, from choosing a structure to ZIMRA and NSSA compliance.
Read the Guide →